Business process diagnostics
Analysis of workflows, bottlenecks, duplicated work and architecture debt.
Turns opaque operations into measurable improvement points.
Before transformation, rapid scaling or rising operational costs.
Structured interventions that optimize infrastructure, automate operations and provide diagnostic clarity for executive decision-making.
Audit, process clarity and executive ownership before large technical changes.
Analysis of workflows, bottlenecks, duplicated work and architecture debt.
Turns opaque operations into measurable improvement points.
Before transformation, rapid scaling or rising operational costs.
Review of infrastructure, websites, CRM, integrations, access rights, backups, monitoring, documentation and technical debt.
Shows what is unstable, undocumented, expensive to maintain or risky before it turns into downtime.
Before scaling, migration, vendor change, security work, CRM implementation or takeover of an existing system.
IT strategy, vendor coordination, budget control, roadmap planning, risk prioritization and supervision of technical teams.
Gives management an accountable technology owner without hiring a full-time CIO.
When IT decisions affect growth, costs or risk, but there is no senior technical manager inside the company.
Technical product audit, architecture review, roadmap planning, vendor selection and delivery oversight for digital products.
Gives product and startup teams senior technical judgment without immediately hiring a full-time CTO.
When a digital product needs architecture, delivery control or technical validation before scaling.
User training, operating rules, onboarding materials, adoption tracking and support for teams after new systems go live.
Helps implemented systems actually become part of daily work instead of remaining unused tools.
When CRM, automation, BI, ITSM or internal systems must be adopted by real teams.
AI intake, feasibility, architecture and implementation requirements.
De-risks AI initiatives before development starts.
When generative AI or decision support must fit real processes.
Operating systems for sales, service, reporting and repeatable business workflows.
CRM, sales funnels, tasks, projects, contact center, sites, robots, BI analytics, permissions, data migration and team onboarding.
Creates one managed workspace for sales, service, project execution and executive visibility.
When CRM, tasks, messengers, documents and reports must work as one company operating system.
Sales pipelines, website forms, WhatsApp, Telegram, telephony, email, Digital Pipeline, Salesbot, AI agent scenarios, analytics and integrations.
Keeps leads from being lost and makes the sales process measurable from first message to repeat sale.
When sales happen through messengers, calls, ads and website requests, but managers and results are hard to control.
Digitization of approvals, requests, tasks, documents, internal communications and management control in one workflow.
Moves everyday operations from informal chats and files into a controlled digital process.
When company processes depend on manual handoffs, messengers, spreadsheets or undocumented rules.
Event-driven workflows, integrations, documents and repeatable scenarios.
Reduces manual work and makes execution more predictable.
When repetitive work slows response times or creates errors.
Data pipelines, dashboards, quality rules and decision-ready reporting.
Converts raw data into an asset for management.
When KPI visibility is delayed or data sources conflict.
Executive dashboards, KPI models, Power BI, Looker, Metabase, Superset and recurring management reporting.
Gives leadership a clear operating picture without waiting for manual spreadsheet preparation.
When management needs trusted dashboards, KPI control and regular reporting across teams or systems.
ETL/ELT pipelines, data warehouse design, source integration, data quality rules, master data and sync monitoring.
Creates a reliable data foundation for reporting, automation, CRM, AI and operational control.
When business data is split across CRM, 1C, websites, spreadsheets, cloud apps and internal systems.
ERP workflows, management accounting, warehouse, procurement, finance, production and operational control scenarios.
Connects financial and operational data so managers can plan, control costs and see execution status.
When CRM and spreadsheets are no longer enough for inventory, finance, procurement or production control.
Electronic document workflows, approvals, templates, archives, document registers and integration with business systems.
Reduces document chaos and makes approvals, versions and responsibility traceable.
When contracts, acts, requests, internal documents or approvals are handled through email and messengers.
Employee onboarding, internal requests, training workflows, HR documents, approvals and performance-related processes.
Makes employee operations faster, traceable and less dependent on manual coordination.
When hiring, onboarding, internal requests or HR approvals slow down team growth.
UTM structure, advertising data, call tracking, attribution, ROAS dashboards, analytics events and CRM source quality.
Shows which marketing channels create qualified leads and revenue instead of isolated traffic metrics.
When ad spend grows but source quality, funnel conversion and sales impact are unclear.
Applied AI assistants, chatbots, document analysis, search, analytics and automation scenarios connected to business tools.
Uses AI where it can reduce workload, improve response quality or support decisions with real company context.
When AI should solve a concrete operational problem rather than remain an experiment.
Managed AI agents for sales, support, documents, knowledge bases and internal operations with business-tool integration.
Turns AI from a separate chat into controlled automation connected to real company context.
When AI should handle repeatable communication, document work, search or operational tasks safely.
Web, mobile and custom product delivery with UX, integrations and release support.
Corporate websites, service portals, landing pages, product interfaces, integrations, analytics and controlled release support.
Turns the website into a measurable business system instead of a static presentation page.
When a company needs a new website, service portal or upgrade of an existing web product.
iOS, Android and cross-platform mobile apps from concept and product logic to API integration, release and support.
Gives clients, employees or partners a stable mobile channel connected to real business processes.
When the product or internal workflow must work reliably on mobile devices.
Internal systems, portals, dashboards, API layers and business tools designed around a specific operating model.
Replaces fragmented spreadsheets and manual coordination with a system that matches how the business works.
When ready-made tools cannot cover the process, data model or integration requirements.
User flows, prototypes, design systems, interface audits and product screens for web, mobile and internal tools.
Makes complex workflows understandable, faster to use and easier to develop consistently.
When a product is hard to use, needs a new interface or must be prepared for development.
MVP scope, product roadmap, prototype, architecture, launch plan and iterative development for new digital products.
Helps test a business idea with the smallest controlled product before investing in full-scale development.
When a startup or new direction needs a practical first release, not an oversized specification.
Online stores, catalogs, payments, inventory, order flows, CRM synchronization and marketplace integration scenarios.
Connects online sales with operations, stock, finance and client communication.
When sales channels, warehouse, payments and CRM need to work as one managed process.
Stable environments, deployment discipline, cloud operations and business system integrations.
Cloud or hybrid environments, monitoring, backups, security and resilience.
Creates a stable base for growth and controlled operation.
When systems need reliability, performance or migration planning.
Assessment and tuning of servers, services, software, licenses, cloud resources, performance, costs and maintainability.
Reduces waste and improves reliability by aligning infrastructure with actual business load.
When IT costs grow, systems slow down, resources are overprovisioned or the architecture became hard to maintain.
Cloud workspace, virtual servers, storage, backups, mail, access, migration and managed cloud operations.
Moves infrastructure and collaboration tools into a more scalable and manageable operating model.
When local servers, file storage, mail or applications need migration, modernization or ongoing cloud administration.
Containerized deployments, CI/CD, environments, logs, monitoring, secrets, release process and operational runbooks.
Makes application delivery repeatable, observable and easier to support after launch.
When websites, APIs or internal systems must be deployed, updated and monitored without manual chaos.
1C administration coordination, exchange scenarios, API/OData/HTTP integrations, data synchronization and reporting workflows.
Connects accounting and operational data with CRM, reports and automation without making 1C a separate island.
When 1C data must participate in sales, finance, warehouse, reporting or AI-assisted workflows.
Daily IT support, workplaces, networks, communication tools and operational capacity.
System administration, incident response, employee requests, operating system issues, software setup and regular IT maintenance.
Replaces fragmented support with a predictable service process, escalation path and clear responsibility.
When internal IT tasks take too long, distract key employees or depend on one administrator.
Dedicated middle and senior specialists for development, infrastructure, CRM, DevOps, QA, analytics or support work under a managed delivery model.
Adds focused capacity to your team without losing control over priorities, backlog and delivery quality.
When a project needs extra engineers or specialists faster than internal hiring allows.
One-time troubleshooting, operating system setup, software installation, access recovery, diagnostics and urgent technical fixes.
Closes isolated IT issues without forcing the business into a large support project.
When a specific failure, setup task or urgent technical question must be solved quickly.
Remote workplace setup, VPN, secure access, collaboration tools, device readiness and support process for distributed teams.
Moves employees to remote or hybrid work while keeping access, security and support manageable.
When teams need to work outside the office without losing control over systems and data.
Employee workstation setup, business software, account access, printers, peripherals, endpoint checks and onboarding/offboarding support.
Makes employee workplaces ready, controlled and documented from the first working day.
When teams grow, equipment changes, offices move or access and software setup are handled manually.
Printers, scanners, office devices, drivers, shared access, local troubleshooting and documentation of peripheral equipment.
Removes small recurring equipment issues that interrupt routine work and overload employees.
When office devices are used every day but setup, access and responsibility are unclear.
Diagnostics, repair coordination, software recovery, device preparation, component replacement and equipment lifecycle support.
Keeps employee equipment usable and reduces downtime from device failures.
When laptops, desktops, office devices or business software need repair, recovery or preparation for work.
LAN, Wi-Fi, routing, switching, VPN, network equipment, segmentation, documentation, monitoring and troubleshooting.
Keeps the company network stable, understandable and ready for secure business systems.
When offices, branches, warehouses or remote teams depend on a reliable internal network.
Provider coordination, access policies, traffic restrictions, VPN, failover options and controlled internet availability.
Makes internet access reliable and governed by business rules instead of informal exceptions.
When teams need stable connectivity and access should be available only where it is actually required.
IP telephony, PBX, call routing, numbers, user extensions, CRM call flows and troubleshooting of voice communication.
Connects calls with sales and service workflows so communication becomes traceable and manageable.
When calls are important for sales, support or dispatching and must be connected to CRM or reporting.
Implementation of working-time control, activity analytics, team productivity reporting and transparent usage rules.
Helps management see workload, discipline and process losses without replacing operational metrics with guesswork.
When remote, office or mixed teams need transparent time and activity analytics.
Service catalog, request routing, SLA rules, knowledge base, escalation paths, incident/problem workflows and reporting.
Turns support from informal messages into a measurable service process with ownership and priorities.
When requests are lost in chats, support quality is inconsistent or management needs SLA visibility.
Access control, backup readiness, cyber risk reduction and incident resilience.
Security assessment, access review, MFA, hardening, Cloudflare, SSL, firewall rules, secret handling, backup policy and incident readiness.
Reduces the risk of account compromise, data loss, website downtime and unmanaged access to business-critical systems.
When the business depends on online systems, client data, CRM, APIs, contractors or self-hosted infrastructure.
Backup policy, schedule, storage, restore testing, recovery scenarios and documentation for critical systems and data.
Turns backups from an assumption into a tested recovery process.
When data loss, ransomware, employee mistakes or service failures would stop operations.
Roles, MFA, user lifecycle, contractor access, backup testing, recovery scenarios and incident-response readiness.
Makes access, recovery and incident handling explicit instead of depending on informal habits or individual employees.
When teams grow, employees change, contractors get access or downtime and data loss would be expensive.
Personal data handling, privacy policies, access logs, retention rules, audit trails and GDPR-style readiness checks.
Reduces legal and operational risk around client data, employee data and regulated information flows.
When systems store personal data, client records, contractor access or cross-border workflows.